Guest Room Attendant | Dublin Springhill Suites

Shaner Hotels; Dublin (OH); On-site; USD 24,000 - 29,000; Full time

Job summary

Shaner Hotels’ Dublin SpringHill Suites is seeking a friendly Guest Room Attendant to maintain clean, welcoming suites for guests. You’ll clean assigned rooms, restock supplies, and report maintenance needs, contributing to a top-tier guest experience.

Join a team that values accuracy, efficiency, and courteous service in a busy hotel near Bridge Park District. Previous hotel cleaning experience is preferred, and Spanish language skills are a plus.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Skills

Cleaning experience

Communication skills

Chemical handling

Bilingual English/Spanish

Job description

Guest Room Attendant | Dublin Springhill Suites

Shaner Hotels has an exciting opportunity at our 145-room SpringHill Suites Columbus Dublin! Located in Dublin's rapidly growing Bridge Park District, our hotel offers guests a modern, comfortable stay surrounded by vibrant dining, entertainment, shopping, and community experiences.

With a prime location near historic Dublin and the area's many attractions, our team helps guests discover everything the community has to offer while providing the exceptional service and welcoming atmosphere expected from the SpringHill Suites by Marriott brand.

Our hotel features stylish suites designed for comfort and productivity, complimentary breakfast, free high-speed Wi-Fi, fitness center, indoor pool, and inviting spaces where guests can relax, connect, and feel at home.

If you're passionate about hospitality and enjoy creating memorable experiences for travelers, SpringHill Suites Columbus Dublin offers an excellent opportunity to grow your career with Shaner Hotels. Join a team committed to service excellence, teamwork, and providing exceptional guest experiences in one of Ohio's most exciting destinations.

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

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