Hospitality Attendant | Dublin Springhill Suites

Dublin-Springhill-Suites; Dublin (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Dublin SpringHill Suites seeks a friendly breakfast attendant to warmly greet guests in the lobby and breakfast area. You will assist with setting up and maintaining the breakfast bar, preparing items, and serving guests in a courteous, efficient manner.

The role rewards reliability and a focus on cleanliness, safety, and guest satisfaction in a fast-paced hotel environment, with opportunities to learn about local attractions and hospitality standards.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Set up, service, maintenance and breakdown of the breakfast bar; prepare items and serve to guests.

Skills

Customer service

Communication

Bilingual English/Spanish

Local attractions knowledge

Food safety

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.