Hospital Guest Experience Specialist

Park Nicollet Health Services; Saint Louis Park (MN); On-site; USD 21,000 - 31,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

A retirement program

Time away from work

Insurance options

Tuition reimbursement

An employee assistance program

Onsite clinic

Job summary

Methodist Hospital is seeking a Guest Experience Representative to join our team. You will greet and assist all individuals entering the hospital, serving as the central resource for patients, families, and staff to ensure the highest standard of hospitality from entry to exit.

You will work cooperatively with all departments to deliver outstanding service with minimal supervision, helping to address concerns in a professional and friendly manner.

Qualifications

• High School Diploma or Equivalent.
• 3 - 5 years of working in public settings as a receptionist, concierge or other guest contact experience required.
• Must have strong customer service skills and enjoy working in a fast-paced environment.

Responsibilities

• Greet and assist visitors entering the hospital.
• Serve as the central point of contact for guests and staff.
• Collaborate with hospital departments to deliver exceptional hospitality from entry to exit.

Skills

Customer service

Communication

Reception experience

Education

High School Diploma or Equivalent

Job description

Methodist Hospital is seeking a Guest Experience Representative to join our team. You will greet and assist all individuals entering the hospital, serving as the central resource for patients, families, and staff to ensure the highest standard of hospitality from entry to exit.

You will work cooperatively with all departments to deliver outstanding service with minimal supervision, helping to address concerns in a professional and friendly manner.