Guest Services Representative

Park Nicollet Methodist Hospital; Saint Louis Park (MN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet Methodist Hospital is seeking a Guest Experience Representative to join our team. The role greets and assists all individuals entering the hospital, ensuring hospitality and service from entry to exit.

You will act as the central point of contact and primary resource for other staff while delivering professional, friendly, and efficient service. Work schedule is .6 FTE (24 hrs weekly) on a Day/Evening Shift.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of working in public settings as a receptionist, concierge or other guest contact experience.
• Must have strong customer service skills and enjoy working in a fast-paced environment.

Responsibilities

• Greet and assist all individuals entering the hospital to ensure hospitality and service from entry to exit.
• Serve as the central point of contact and primary resource for hospital staff.
• Collaborate with all departments and clinics to deliver optimal service to patients, families, and guests.

Skills

Customer service

Communication

Education

High School Diploma

Job description

Methodist Hospital is seeking a Guest Experience Representative to join our team!

Our Guest Experience Representative works cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. You will serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. You will act as the primary resource for other hospital staff and perform related duties as assigned. This position enhances Methodists' customer service image by addressing the broad spectrum of needs, and/or concerns and completes this in a professional, friendly, and efficient manner.

Work schedule

.FTE .6 (24 hrs. weekly) Day/Evening Shift

Required Qualifications

Experience

• High School Diploma or Equivalent
• 3 - 5 years of working in public settings as a receptionist, concierge or other guest contact experience required.

Must have strong customer service skills and enjoy working in a fast-paced environment.

Benefits

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!