Guest Experience Concierge

HealthPartners; Saint Louis Park (MN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Job summary

Methodist Hospital is seeking a Guest Experience Representative to join our team. The role focuses on greeting and assisting all individuals entering the hospital, providing courteous service from entry to exit, and acting as the primary resource for staff and guests in a fast-paced setting.

Scheduled as .6 FTE (24 hrs weekly) Day/Evening shift, this position emphasizes customer service excellence, teamwork across departments, and a commitment to a welcoming hospital experience.

Qualifications

• High School Diploma or equivalent is required.
• 3–5 years of working in public settings as a receptionist, concierge or other guest contact experience is required.
• Must have strong customer service skills and enjoy working in a fast-paced environment.

Responsibilities

• Greet and assist all individuals entering the hospital to ensure hospitality and service from entry to exit.
• Serve as a central point of contact and primary resource for other hospital staff.
• Support departments and clinics to deliver optimal service with minimal supervision.

Skills

Guest services

Customer service

Public settings experience

Education

High School Diploma or Equivalent

Job description

Methodist Hospital is seeking a Guest Experience Representative to join our team. The role focuses on greeting and assisting all individuals entering the hospital, providing courteous service from entry to exit, and acting as the primary resource for staff and guests in a fast-paced setting.

Scheduled as .6 FTE (24 hrs weekly) Day/Evening shift, this position emphasizes customer service excellence, teamwork across departments, and a commitment to a welcoming hospital experience.