Guest Experience Concierge | Hospital Front Desk

Park Nicollet Methodist Hospital; Saint Louis Park (MN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Time away from work

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet Methodist Hospital is seeking a Guest Experience Representative to join our team. The role greets and assists all individuals entering the hospital, ensuring hospitality and service from entry to exit.

You will act as the central point of contact and primary resource for other staff while delivering professional, friendly, and efficient service. Work schedule is .6 FTE (24 hrs weekly) on a Day/Evening Shift.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of working in public settings as a receptionist, concierge or other guest contact experience.
• Must have strong customer service skills and enjoy working in a fast-paced environment.

Responsibilities

• Greet and assist all individuals entering the hospital to ensure hospitality and service from entry to exit.
• Serve as the central point of contact and primary resource for hospital staff.
• Collaborate with all departments and clinics to deliver optimal service to patients, families, and guests.

Skills

Customer service

Communication

Education

High School Diploma

Job description

Park Nicollet Methodist Hospital is seeking a Guest Experience Representative to join our team. The role greets and assists all individuals entering the hospital, ensuring hospitality and service from entry to exit.

You will act as the central point of contact and primary resource for other staff while delivering professional, friendly, and efficient service. Work schedule is .6 FTE (24 hrs weekly) on a Day/Evening Shift.