Home Tech Support Pro - Remote & Onsite Help

Tharp Consulting

Mayfield (KY)

Hybrid

USD 36,000 - 54,000

Full time

17 hours ago

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Job summary

Tharp Consulting is seeking a Technical Support Specialist to provide both onsite and remote technical assistance, helping customers improve their digital lifestyle with hands-on support and expert guidance.

You will troubleshoot issues, set up home systems, and offer clear instructions to empower customers to use their devices effectively. A hands-on, customer-centric approach is essential.

Qualifications

Strong troubleshooting and problem-solving abilities.
Technical proficiency with digital home systems and devices.
Clear, customer-focused communication skills.
Motivated, proactive, hands-on approach to support.

Responsibilities

Troubleshoot and resolve technology issues with a customer-first mindset.
Set up and configure digital home systems and related tech.
Provide expert guidance and clear instructions for device use.
Deliver practical home tech solutions for various personal needs.

Skills

Troubleshooting

Tech proficiency

Clear communication

Hands-on attitude

Job description

You will troubleshoot issues, set up home systems, and offer clear instructions to empower customers to use their devices effectively. A hands-on, customer-centric approach is essential.

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