In-Home Tech Install & Support Specialist

Tharp Consulting; Santa Fe (NM); On-site; USD 28,000 - 39,000; Full time

Job summary

Tharp Consulting is seeking an Installation Technician to provide hands-on in-home technical support and installation services for a variety of technology products.

You will install, configure, and verify devices and computer systems, troubleshoot issues, and deliver clear, professional customer service while maintaining accurate service records. This role requires independent work and a focus on quality results.

Qualifications

• Hands-on installation and setup of devices and computer systems.
• Strong ability to troubleshoot connectivity or performance issues.
• Excellent customer service with clear explanations.
• Accurate recording of service and equipment details.

Responsibilities

• Install, set up, and configure devices and computer systems to ensure proper operation.
• Troubleshoot technical issues and resolve connectivity or performance problems.
• Deliver excellent customer service by explaining solutions clearly and professionally.
• Verify installations meet quality standards and customer expectations.
• Maintain accurate records of service and equipment details.

Skills

Smart home tech

Troubleshooting

Customer communication

Independent work

Job description

Tharp Consulting is seeking an Installation Technician to provide hands-on in-home technical support and installation services for a variety of technology products.

You will install, configure, and verify devices and computer systems, troubleshoot issues, and deliver clear, professional customer service while maintaining accurate service records. This role requires independent work and a focus on quality results.