Highrise Condominium Community Assistant Manager

FirstService Residential; Hanover (MD); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking an Assistant Community Manager - Condominium Highrise to support management in the day-to-day operations of a modern community association. You will deliver exceptional customer service to owners, residents, clients, and vendors.

You will respond to inquiries, assist with financial management and recordkeeping, support the bid process, and help prepare Board meeting materials and reports. Strong organization and communication skills are essential.

Qualifications

• College degree or equivalent work experience.
• Minimum of 2 years’ experience in a customer service environment.
• Strong organizational skills and ability to manage multiple tasks.
• Excellent written and verbal communication skills.
• Advanced Microsoft Office skills (Excel, Word, PowerPoint).
• Knowledge of basic accounting/budgeting procedures.

Responsibilities

• Provide exceptional customer service to clients and vendors.
• Respond to inquiries and resolve questions or concerns promptly.
• Assist with daily financial management and recordkeeping.
• Assist with bid process and board meeting preparation.
• Maintain records in Connect including work orders and documents.
• Attend Board meetings and support agenda development and reports.

Skills

Customer service experience

Organizational skills

Written communication

Verbal communication

MS Office

Accounting basics

Project management

Adaptability

Education

College degree or equivalent

Tools

Microsoft Office

Excel

Word

PowerPoint

Email

Job description

FirstService Residential is seeking an Assistant Community Manager - Condominium Highrise to support management in the day-to-day operations of a modern community association. You will deliver exceptional customer service to owners, residents, clients, and vendors.

You will respond to inquiries, assist with financial management and recordkeeping, support the bid process, and help prepare Board meeting materials and reports. Strong organization and communication skills are essential.