Community Experience Coordinator

FirstService Residential; Fairfax (VA); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

401k with company match

Paid holidays & time off

Job summary

FirstService Residential is seeking an Assistant Community Manager to support management in community association operations and deliver exceptional service to owners, residents, clients, and vendors.

You will assist with financial management, bid processes, board packets, and calendar planning while maintaining accurate records and facilitating smooth daily operations in a dynamic community setting.

Qualifications

• College degree or equivalent work experience.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Experience in customer service environments is preferred.
• Knowledge of basic accounting/budgeting procedures is a plus.

Responsibilities

• Provide exceptional customer service to clients and vendors at all times.
• Respond to inquiries and provide timely resolution to questions or concerns.
• Assist with daily general financial management and recordkeeping.
• Assist with bid processes and board meeting preparations.
• Conduct regular site inspections as needed and maintain records in Connect.
• Attend board meetings and assist with agendas and monthly reports.
• Support development of an annual calendar of association activities.

Skills

Customer service

Organizational skills

Written & verbal communication

Attention to detail

Problem solving

Multitasking

Time management

Education

College degree or equivalent

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

FirstService Residential is seeking an Assistant Community Manager to support management in community association operations and deliver exceptional service to owners, residents, clients, and vendors.

You will assist with financial management, bid processes, board packets, and calendar planning while maintaining accurate records and facilitating smooth daily operations in a dynamic community setting.