Highrise Condo Community Coordinator

FirstService Residential; Baltimore (MD); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking an Assistant Community Manager for a Condominium Highrise in a full-time role. You will support management in operations of the community association, delivering superior customer service to owners, residents, clients and vendors.

Responsibilities include handling inquiries, assisting with financial management and records, assisting with bid processes, and maintaining documentation in Connect.

Qualifications

• College degree or equivalent work experience required.
• Minimum of 2 years’ experience in a customer service environment.
• Strong organizational skills and written and verbal communication.
• Excellent computer skills including Word, Excel and PowerPoint.
• Knowledge of basic accounting/budgeting procedures.

Responsibilities

• Provide exceptional customer service to clients and vendors at all times.
• Respond to inquiries and provide resolution to questions or concerns in timely fashion.
• Assist with daily general financial management and recordkeeping.
• Assist with bid process and prepare board packets.
• Attend Board meetings and help prepare agendas and management reports.

Skills

Customer service

Organizational skills

Written & verbal communication

Microsoft Office

Attention to detail

Team coordination

Education

Bachelor’s degree or equivalent

Tools

Connect

Word

Excel

PowerPoint

Job description

FirstService Residential is seeking an Assistant Community Manager for a Condominium Highrise in a full-time role. You will support management in operations of the community association, delivering superior customer service to owners, residents, clients and vendors.

Responsibilities include handling inquiries, assisting with financial management and records, assisting with bid processes, and maintaining documentation in Connect.