Healthcare Virtual Assistant — Scheduling & Patient Support

Greater Philadelphia Health Action, Inc.; Philadelphia (Philadelphia County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

PTO: Vacation, Sick, Personal, Holiday

Job summary

Greater Philadelphia Health Action, Inc. seeks a Full-time Virtual Assistant to support our Philadelphia clinics. You will handle scheduling, data entry, filing, and patient outreach in a fast-paced medical office environment, ensuring accuracy and courteous service.

Candidates must have a high school diploma, at least one year of medical setting experience, and a typing speed of 60 words per minute. Bilingual is a plus but not required; training is provided for Telehealth and EHR tasks.

Qualifications

• High school diploma (or GED) required.
• At least 1 year of experience in a medical setting.
• Typing speed 60 words per minute.
• Bilingual is preferred but not required.

Responsibilities

• Extract vaccine information from EHR systems.
• Schedule and track pending lab work, immunizations, and referrals.
• Assist with Telehealth registration and triage.
• Assist patients by providing education and preparation for procedures and obtaining pre-certification codes for diagnostics.
• Schedule patients with internal providers and update demographic information.
• Provide backup coverage for site patient-centered representatives.

Skills

Typing 60 wpm

Medical setting exp

Customer service

Bilingual desirable

Education

High school diploma

Job description

Greater Philadelphia Health Action, Inc. seeks a Full-time Virtual Assistant to support our Philadelphia clinics. You will handle scheduling, data entry, filing, and patient outreach in a fast-paced medical office environment, ensuring accuracy and courteous service.

Candidates must have a high school diploma, at least one year of medical setting experience, and a typing speed of 60 words per minute. Bilingual is a plus but not required; training is provided for Telehealth and EHR tasks.