Virtual Assistant – Build Your Future

Greater Philadelphia Health Action, Inc.; Philadelphia (Philadelphia County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

PTO: Vacation, Sick, Personal, Holiday

Job summary

Greater Philadelphia Health Action, Inc. seeks a Full-time Virtual Assistant to support our Philadelphia clinics. You will handle scheduling, data entry, filing, and patient outreach in a fast-paced medical office environment, ensuring accuracy and courteous service.

Candidates must have a high school diploma, at least one year of medical setting experience, and a typing speed of 60 words per minute. Bilingual is a plus but not required; training is provided for Telehealth and EHR tasks.

Qualifications

• High school diploma (or GED) required.
• At least 1 year of experience in a medical setting.
• Typing speed 60 words per minute.
• Bilingual is preferred but not required.

Responsibilities

• Extract vaccine information from EHR systems.
• Schedule and track pending lab work, immunizations, and referrals.
• Assist with Telehealth registration and triage.
• Assist patients by providing education and preparation for procedures and obtaining pre-certification codes for diagnostics.
• Schedule patients with internal providers and update demographic information.
• Provide backup coverage for site patient-centered representatives.

Skills

Typing 60 wpm

Medical setting exp

Customer service

Bilingual desirable

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Virtual Assistant – Build Your Future

G & A Technical Philadelphia, PA, US

4 days ago Requisition ID: 1605

We know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Virtual Assistant Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations:

• Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146
• Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123
• Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124
• Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140
• Southeast Health Center, 800 Washington Ave. Phila., PA 19147
• Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143

Candidates must obtain a high school diploma (or GED) and at least one year's experience working in a medical setting and be able to type at least 60 words per minute. Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others. Bilingual is desired but not required.

Specific Responsibilities and duties include proficiency in extracting vaccine information from Electronic Health Record (EHR) systems and performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals. Assist with Telehealth registration and triage. Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures. Schedule patients with internal providers accurately, complete clerical and clinical tasks from EHR task boxes, and participate in care gap closure projects. Providing backup coverage for site patient-centered representatives as needed. Operates the paging/telephone system if needed. Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially. Attend all mandatory staff development/training sessions and staff meetings. Enter and update patient's demographic information accurately and timely. And perform other duties as assigned by the supervisor.

Benefits Include:

• Health and FinancialBenefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Join a network that values dedication, balance, and purpose.