Medical Virtual Assistant - EHR Scheduling & Patient Support

Greater Philadelphia Health Action, Inc.; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Long-term disability

Employee assistance program

401(k) with company match

Paid time off

Vacation time

Sick leave

Personal days

Education benefits

Bonuses

Employee referral bonus

Leadership opportunities

Continuing education

Job summary

Greater Philadelphia Health Action, Inc. is seeking a Full-time Virtual Assistant to support multiple Philadelphia locations. You will handle scheduling, patient communications, and essential data entry in the EHR, including Telehealth registrations and referrals.

The role requires a high school diploma or GED, at least one year in a medical setting, and a typing speed of 60 wpm. Bilingual abilities are desired but not required. Monday–Friday, 8:30 AM–5:00 PM, with competitive benefits.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience in a medical setting.
• Typing speed of at least 60 words per minute.
• Ability to interact compassionately and collaborate with others.

Responsibilities

• Extract vaccine information from EHR systems and manage scheduling and tracking for lab work, immunizations, and referrals.
• Assist with Telehealth registration and triage.
• Educate patients and prepare them for procedures and obtain pre-certification codes for diagnostics.
• Schedule patients with internal providers, complete clerical and clinical tasks in the EHR, and support care gap closure.
• Provide backup coverage for site patient-centered representatives as needed.
• Operate paging/telephone system and greet/guide patients, visitors, and staff professionally.
• Attend mandatory trainings and update patient demographics accurately; perform other duties as assigned.

Skills

Typing 60 wpm

Patient interaction

Medical office experience

Bilingual (desired)

Education

High school diploma or GED

Job description

Greater Philadelphia Health Action, Inc. is seeking a Full-time Virtual Assistant to support multiple Philadelphia locations. You will handle scheduling, patient communications, and essential data entry in the EHR, including Telehealth registrations and referrals.

The role requires a high school diploma or GED, at least one year in a medical setting, and a typing speed of 60 wpm. Bilingual abilities are desired but not required. Monday–Friday, 8:30 AM–5:00 PM, with competitive benefits.