Virtual Assistant

Greater Philadelphia Health Action, Inc.; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Long-term disability

Employee assistance program

401(k) with company match

Paid time off

Vacation time

Sick leave

Personal days

Education benefits

Bonuses

Employee referral bonus

Leadership opportunities

Continuing education

Job summary

Greater Philadelphia Health Action, Inc. is seeking a Full-time Virtual Assistant to support multiple Philadelphia locations. You will handle scheduling, patient communications, and essential data entry in the EHR, including Telehealth registrations and referrals.

The role requires a high school diploma or GED, at least one year in a medical setting, and a typing speed of 60 wpm. Bilingual abilities are desired but not required. Monday–Friday, 8:30 AM–5:00 PM, with competitive benefits.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience in a medical setting.
• Typing speed of at least 60 words per minute.
• Ability to interact compassionately and collaborate with others.

Responsibilities

• Extract vaccine information from EHR systems and manage scheduling and tracking for lab work, immunizations, and referrals.
• Assist with Telehealth registration and triage.
• Educate patients and prepare them for procedures and obtain pre-certification codes for diagnostics.
• Schedule patients with internal providers, complete clerical and clinical tasks in the EHR, and support care gap closure.
• Provide backup coverage for site patient-centered representatives as needed.
• Operate paging/telephone system and greet/guide patients, visitors, and staff professionally.
• Attend mandatory trainings and update patient demographics accurately; perform other duties as assigned.

Skills

Typing 60 wpm

Patient interaction

Medical office experience

Bilingual (desired)

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Virtual Assistant

G & A Technical Philadelphia, PA, US

4 days ago Requisition ID: 1510

We know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-timeVirtual AssistantMonday through Friday, 8:30 AM to 5:00 PM, at multiple locations:

• Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146
• Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123
• Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124
• Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140
• Southeast Health Center, 800 Washington Ave. Phila., PA 19147
• Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143

Candidates must obtain a high school diploma (or GED) and at least one year's experience working in a medical setting and be able to type at least 60 words per minute. Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others. Bilingual is desired but not required.

Specific Responsibilities and duties include proficiency in extracting vaccine information from Electronic Health Record (EHR) systems and performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals. Assist with Telehealth registration and triage. Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures. Schedule patients with internal providers accurately, complete clerical and clinical tasks from EHR task boxes, and participate in care gap closure projects. Providing backup coverage for site patient-centered representatives as needed. Operates the paging/telephone system if needed. Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially. Attend all mandatory staff development/training sessions and staff meetings. Enter and update patient's demographic information accurately and timely. And perform other duties as assigned by the supervisor.

Benefits Include:

• Health and FinancialBenefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.