Healthcare Virtual Assistant – EHR Scheduling & Care Support

Greater Philadelphia Health Action, Inc.; Philadelphia (Philadelphia County); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health and Financial Benefits (Medical

Dental

Life

Vision

Long Term Disability

401(k) with company contribution and 1

Paid Time Off: Vacation, Sick,Personal

Education/Training

Job summary

Greater Philadelphia Health Action, Inc. seeks a Full-time Virtual Assistant to support multiple health centers in Philadelphia, Monday–Friday, 8:30 AM–5:00 PM. The role includes scheduling, data entry, Telehealth support, and coordination of lab and immunization tasks.

A high school diploma or GED and at least one year of medical‑setting experience are required, with a typing speed of 60 WPM. Bilingual is preferred but not required. Excellent communication and teamwork are essential.

Qualifications

• High school diploma or GED required.
• At least 1 year of experience in a medical setting.
• Typing speed of at least 60 words per minute.

Responsibilities

• Extract vaccine information from Electronic Health Record (EHR) systems.
• Perform scheduling and tracking tasks for pending lab work, immunizations, and referrals.
• Assist with Telehealth registration and triage.
• Educate patients and prepare them for procedures and pre-certification where needed.
• Schedule patients with internal providers and update EHR task boxes.
• Provide backup support for site patient-centred representatives.
• Operate paging/telephone system when needed and greet visitors professionally.

Skills

Typing 60 WPM

Effective communication

Interpersonal skills

Education

High school diploma or GED

Tools

EHR systems

Job description

Greater Philadelphia Health Action, Inc. seeks a Full-time Virtual Assistant to support multiple health centers in Philadelphia, Monday–Friday, 8:30 AM–5:00 PM. The role includes scheduling, data entry, Telehealth support, and coordination of lab and immunization tasks.

A high school diploma or GED and at least one year of medical‑setting experience are required, with a typing speed of 60 WPM. Bilingual is preferred but not required. Excellent communication and teamwork are essential.