Healthcare Front Desk & Scheduling Specialist

PhyNet Dermatology LLC; Beverly (MA); On-site; USD 30,000 - 32,000; Full time

Job summary

PhyNet Dermatology LLC is seeking a professional Patient Services Representative - Front Desk to join our healthcare team in Beverly, MA. You will manage registration, appointment scheduling, and clinical call coordination to ensure smooth patient care and a positive first impression.

The role emphasizes accurate data entry, friendly patient interactions, and collaboration with multiple practices. A high school diploma and customer service experience are preferred, with a pay of $22–$23 per hour

Qualifications

• High school diploma or equivalent.
• 0-1 years in customer service, healthcare, or retail.
• Proficient in collecting patient payments at time of service.
• Skilled in navigating multiple computer systems.
• Competent in Microsoft Office applications.

Responsibilities

• Greet patients and manage registration and appointment scheduling with high customer service.
• Triage and route clinical calls to appropriate departments.
• Assist patients with forms and paperwork for accuracy.
• Maintain a clean, organized lobby and work area.
• Escalate patient concerns to the appropriate team.
• Support billing processes and understand medical services offered.
• Enter referrals and manage patient records.
• Demonstrate reliable attendance and punctuality.
• Perform additional duties as assigned by supervisor.

Skills

Customer service

Communication

Multitasking

Payment collection

MS Office

Education

High school diploma or equivalent

Job description

PhyNet Dermatology LLC is seeking a professional Patient Services Representative - Front Desk to join our healthcare team in Beverly, MA. You will manage registration, appointment scheduling, and clinical call coordination to ensure smooth patient care and a positive first impression.

The role emphasizes accurate data entry, friendly patient interactions, and collaboration with multiple practices. A high school diploma and customer service experience are preferred, with a pay of $22–$23 per hour