Patient Services Specialist — Front Desk & Scheduling

PhyNet Dermatology LLC (External); Boston (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

PhyNet Dermatology LLC is seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team at multiple practices and facilities in West Roxbury, MA. You will manage patient registration, appointment scheduling, and clinical call coordination to support smooth operations and a positive patient experience.

The role emphasizes accuracy, empathy, and teamwork, with responsibilities spanning front desk tasks, patient intake, and coordinating with

Qualifications

• Experience in front desk or medical office front desk or call center preferred.
• Excellent communication and organizational skills.

Responsibilities

• Register patients and verify demographic/insurance information.
• Schedule appointments and coordinate clinical calls across practices to ensure smooth operations.

Job description

PhyNet Dermatology LLC is seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team at multiple practices and facilities in West Roxbury, MA. You will manage patient registration, appointment scheduling, and clinical call coordination to support smooth operations and a positive patient experience.

The role emphasizes accuracy, empathy, and teamwork, with responsibilities spanning front desk tasks, patient intake, and coordinating with