Patient Services Front Desk Specialist

PhyNet Dermatology LLC (External); Beverly (MA); On-site; USD 30,000 - 32,000; Full time

Job summary

PhyNet Dermatology LLC (External) in Beverly, MA seeks a professional Patient Services Representative – Front Desk to ensure seamless patient care. You will manage registration, appointment scheduling, and coordination of clinical calls across practices and facilities.

The ideal candidate has a High school diploma, 0-1 years in customer service, and comfort handling patient payments. Proficiency with multiple computer systems and MS Office is valued to support efficient operations.

Qualifications

• High school diploma or equivalent.
• 0-1 years of customer service experience.
• Proficient in collecting patient payments at the time of service.
• Skilled in navigating multiple computer systems simultaneously.
• Competent in Microsoft Office applications.

Responsibilities

• Greet patients and handle registration and scheduling.
• Coordinate clinical calls and triage to departments.
• Help patients with forms and documentation.
• Maintain lobby and work area for a welcoming environment.
• Escalate patient concerns to appropriate teams.
• Support billing processes and access to medical charts.
• Enter referral information and keep records up-to-date.
• Maintain reliable attendance and punctuality.
• Perform other duties as assigned.

Skills

Customer service

Multitasking

Microsoft Office

Payment collection

Education

High school diploma or equivalent

Job description

PhyNet Dermatology LLC (External) in Beverly, MA seeks a professional Patient Services Representative – Front Desk to ensure seamless patient care. You will manage registration, appointment scheduling, and coordination of clinical calls across practices and facilities.

The ideal candidate has a High school diploma, 0-1 years in customer service, and comfort handling patient payments. Proficiency with multiple computer systems and MS Office is valued to support efficient operations.