Patient Services Concierge — Front Desk & Scheduling

PhyNet Dermatology LLC (External); Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

PhyNet Dermatology LLC (External) is seeking a professional Patient Services Representative - Front Desk to greet patients, register them, and schedule appointments across multiple practices. The role also involves coordinating clinical calls, assisting with forms, and maintaining a welcoming lobby area.

Ideal candidates have a high school diploma and 0-1 years of customer service experience, preferably in healthcare or retail, with proficiency in Microsoft Office and billing collection at the

Qualifications

• High school diploma or equivalent.
• 0-1 years of customer service experience, preferably in healthcare, call center, or retail.
• Proficient in collecting patient payments at the time of service.
• Skilled in navigating multiple computer systems simultaneously.
• Competent in Microsoft Office applications.

Responsibilities

• Greet patients warmly and manage registration with excellent customer service.
• Coordinate appointment scheduling to ensure a smooth patient flow.
• Triage and route clinical calls to the appropriate departments.
• Assist patients with forms and paperwork for accuracy and completeness.
• Maintain a clean, organized lobby and work area to create a welcoming environment.
• Identify and escalate patient concerns to the appropriate team.

Skills

Customer service

Registration & scheduling

Billing collection

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PhyNet Dermatology LLC (External) is seeking a professional Patient Services Representative - Front Desk to greet patients, register them, and schedule appointments across multiple practices. The role also involves coordinating clinical calls, assisting with forms, and maintaining a welcoming lobby area.

Ideal candidates have a high school diploma and 0-1 years of customer service experience, preferably in healthcare or retail, with proficiency in Microsoft Office and billing collection at the