Healthcare Administrative Assistant II — Scheduling & Patient Support

Beth Israel Lahey Health; Massachusetts; On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Chestnut Hill, MA, is seeking an administrative support professional to assist physicians in clinical practice, academic and research roles. The role involves scheduling, records, referrals, billing coordination and patient communication.

The position requires strong Microsoft Office skills, 1–3 years of experience, and a HS diploma (Associate's degree preferred). It offers a fast-paced, collaborative environment in a multi-specialty setting.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 1-3 Years Related Work Experience Required.
• Experience with computer systems and Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls and greets visitors.
• Takes accurate messages or directs calls to appropriate person.
• Updates patient demographic and insurance information and obtains referrals.
• Schedules patient appointments and coordinates ancillary appointments and procedures.
• Maintains patient records and transcribes letters and notes for physicians.
• Manages scheduling calendars and prepares routine reports.

Skills

Customer service

Written communications

Oral communications

Teamwork

Microsoft Office

Education

High school diploma or GED

Associate's degree preferred

Tools

Outlook

Word

Excel

PowerPoint

Job description

Beth Israel Lahey Health in Chestnut Hill, MA, is seeking an administrative support professional to assist physicians in clinical practice, academic and research roles. The role involves scheduling, records, referrals, billing coordination and patient communication.

The position requires strong Microsoft Office skills, 1–3 years of experience, and a HS diploma (Associate's degree preferred). It offers a fast-paced, collaborative environment in a multi-specialty setting.