Clinical Admin Assistant – Physician Support & Scheduling

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston, MA seeks an Administrative Assistant to support physicians across clinical, academic, research and leadership roles. You will greet patients, manage calendars, schedule appointments, prepare records, and transcribe notes for the electronic medical record system.

The role emphasizes accuracy, confidentiality, and strong customer service in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Associate’s degree preferred.
• 3–5 years related work experience required.
• Experience with computer systems, including web-based applications and Microsoft Office.

Responsibilities

• Answers and screens telephone calls; takes messages or directs calls.
• Greets and directs patients, families, visitors and staff.
• Updates patient demographic and insurance information and obtains referrals.
• Schedules patient appointments and coordinates ancillary procedures.
• Prepares patient records and maintains them for physicians.
• Transcribes letters and notes; facilitates notes in CCC system.
• Queues prescriptions for renewal and reviews medication listings in EMR.

Skills

Written English

Oral English

Customer service

Teamwork

Communication skills

Education

High School diploma or GED

Associate’s degree preferred

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Medical Center in Boston, MA seeks an Administrative Assistant to support physicians across clinical, academic, research and leadership roles. You will greet patients, manage calendars, schedule appointments, prepare records, and transcribe notes for the electronic medical record system.

The role emphasizes accuracy, confidentiality, and strong customer service in a fast-paced environment.