Pulmonary Practice Assistant II – Patient Care & Scheduling

Beth Israel Lahey Health; Plymouth (MA); On-site; USD 23,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Plymouth, MA is seeking a Medical Administrative Assistant to deliver high-quality patient service and support daily practice operations.

You will greet patients, check in and schedule appointments, verify demographics, collect co-payments and assist with referrals, while coordinating with clinicians to maintain smooth flow. OSHA and confidentiality rules apply; influenza vaccination is required for staff.

Qualifications

• High School diploma or GED is required.
• Certificate 1 Medical Admin Assistant Cert is preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Greets patients and visitors, providing courteous service and privacy.
• Performs check-in, registration, scheduling, demographic verification and co-payment processing.
• Monitors patient flow and acts as liaison to ensure optimal service delivery.
• Other duties may include check-out, follow-up appointments and patient education materials.
• Level II responsibilities include billing support and acting as a departmental resource.

Skills

Written Communications

Oral Communications

Customer Service

Team Work

Computer Skills

Education

High School diploma or GED

Medical Admin Assistant Certification

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in Plymouth, MA is seeking a Medical Administrative Assistant to deliver high-quality patient service and support daily practice operations.

You will greet patients, check in and schedule appointments, verify demographics, collect co-payments and assist with referrals, while coordinating with clinicians to maintain smooth flow. OSHA and confidentiality rules apply; influenza vaccination is required for staff.