Patient Services Coordinator II

Beth Israel Lahey Health; Wayland (MA); On-site; USD 28,929 - 38,930; Full time

Job summary

Beth Israel Lahey Health is looking for a dedicated Medical Administrative Assistant to join our team in Wayland, Massachusetts. The role entails providing high-quality service to patients and supporting practice operations through tasks such as patient check-in, scheduling appointments, and managing information requests.

Ideal candidates should possess at least a High School diploma, relevant experience, and proficiency in Microsoft Office applications. This position offers a pay range of $21.00 – $28.26 per hour depending on experience and qualifications.

Qualifications

• 1-3 years related work experience required.
• Experience with computer systems required, including web-based applications.
• 1-3 years experience in a healthcare or service/hospitality environment preferred.

Responsibilities

• Greets patients and visitors courteously.
• Performs check-in, registration, and scheduling using a computer system.
• Monitors and supports patients and visitors.
• Facilitates billing functions and problem-solving.
• Acts as liaison to ensure optimal service delivery.

Skills

Customer Service

Team Work

Oral Communications

Written Communications

Education

High School diploma or GED

Medical Admin Assistant Cert

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Beth Israel Lahey Health is looking for a dedicated Medical Administrative Assistant to join our team in Wayland, Massachusetts. The role entails providing high-quality service to patients and supporting practice operations through tasks such as patient check-in, scheduling appointments, and managing information requests.

Ideal candidates should possess at least a High School diploma, relevant experience, and proficiency in Microsoft Office applications. This position offers a pay range of $21.00 – $28.26 per hour depending on experience and qualifications.