Patient Services Specialist II

Beth Israel Lahey Health; Wellesley (MA); On-site; USD 60,174,000 - 81,065,000; Full time

Job summary

Beth Israel Lahey Health Primary Care in Wellesley, MA is seeking a Full-time Administrative Assistant to warmly greet patients, register, schedule appointments, verify demographics, collect co-pays and support care teams.

The role requires a High School diploma or GED, 1–3 years of related experience, and MS Office proficiency; Medical Admin Assistant certification is preferred. You will assist with check-out and light billing tasks.

Qualifications

• High School diploma or GED required; 1–3 years related work experience.
• Experience with computer systems and MS Office applications (Outlook, Word, Excel, PowerPoint or Access).
• Certificate in Medical Admin Assistant preferred.

Responsibilities

• Greets patients and visitors with courtesy, service, and privacy.
• Performs check-in, registration, scheduling, demographic verification and data collection.
• Collects co-payments and handles billing-related tasks.
• Schedules, reschedules and cancels appointments; processes referrals.
• Checks out patients and provides educational materials as indicated; basic records preparation.

Skills

Written English

Oral English

Customer Service

Teamwork

Attention to detail

Education

High School diploma or GED

Medical Admin Assistant Certificate

Tools

Microsoft Office

Job description

Beth Israel Lahey Health Primary Care in Wellesley, MA is seeking a Full-time Administrative Assistant to warmly greet patients, register, schedule appointments, verify demographics, collect co-pays and support care teams.

The role requires a High School diploma or GED, 1–3 years of related experience, and MS Office proficiency; Medical Admin Assistant certification is preferred. You will assist with check-out and light billing tasks.