Clinical Support Specialist: Patient Care & Scheduling

Beth Israel Lahey Health; Beverly (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Practice Assistant to support patient care in a busy ambulatory setting. You will work under supervision to assist physicians, manage patient flow, and document visits in the EMR.

The role emphasizes collaboration with nurses, front desk staff, and other providers, with a focus on safety, efficiency, and compassionate care delivery in a community health environment.

Qualifications

• High School Diploma or GED required.
• One year of experience in Health Care Field or related experience.
• Strong interpersonal and customer service skills.
• Knowledge of medical terminology.
• Basic computer skills to input and retrieve clinical information.
• Ability to multitask and prioritize daily assignments.

Responsibilities

• Provide safe patient care with organized, coordinated delivery of services.
• Collaborate with nurses, physicians, and support staff for continuity of care.
• Prepare patients and assist with examinations and procedures.
• Document information in EMR accurately.
• Maintain exam rooms and inventory of supplies.
• Schedule imaging and laboratory appointments.
• Provide back-up front office coverage and handle calls per protocol.

Skills

Interpersonal skills

Customer service

Medical terminology

Problem solving

Basic computer skills

Critical thinking

Organizational skills

Multitasking

Education

High School Diploma or equivalent (GED)

Job description

Beth Israel Lahey Health is seeking a Practice Assistant to support patient care in a busy ambulatory setting. You will work under supervision to assist physicians, manage patient flow, and document visits in the EMR.

The role emphasizes collaboration with nurses, front desk staff, and other providers, with a focus on safety, efficiency, and compassionate care delivery in a community health environment.