Healthcare Admin Assistant – Patient Services (Onsite)

Massachusetts General Hospital; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking an administrative professional to support patient services across a practice setting. Roles include patient service coordinator, practice assistant, medical secretary and staff assistant, typically full-time, 40 hours per week.

The successful candidate will handle scheduling, patient check-in/check-out, supplies, meeting minutes, and correspondence, while managing calls, preparing spreadsheets and presentations, and assisting with payroll and related duties.

Qualifications

• High School diploma or equivalent required.
• 0-1 year of administrative or secretarial experience preferred.
• Basic MS Office proficiency; Epic experience a plus.
• Strong communication and customer service skills with good time management.

Responsibilities

• Coordinate and schedule meetings for the department or practice.
• Support patient check-in and check-out in a practice setting.
• Order supplies and equipment as needed.
• Take meeting minutes and handle correspondence.
• Answer and transfer phone calls; prepare spreadsheets and presentations.
• Manage schedules and payroll and other duties as assigned.

Skills

MS Office

Customer service

Communication skills

Time management

Phone system operation

Education

High School Diploma or Equivalent

Tools

Epic

Phone system

Excel

Job description

Mass General Brigham is seeking an administrative professional to support patient services across a practice setting. Roles include patient service coordinator, practice assistant, medical secretary and staff assistant, typically full-time, 40 hours per week.

The successful candidate will handle scheduling, patient check-in/check-out, supplies, meeting minutes, and correspondence, while managing calls, preparing spreadsheets and presentations, and assisting with payroll and related duties.