Patient Services Coordinator II - Clinic Operations

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 37,000 - 52,000; Full time

Job summary

Mass General Brigham seeks an organized Administrative Assistant to support clinical service operations. You will handle scheduling, patient check-in/out, and routine billing tasks while coordinating with multiple departments.

The role requires strong Office Suite skills and the ability to manage time and prioritize tasks effectively. The position offers hybrid work location with 40 hours weekly; 40 hours and benefits typical of a hospital support role.

Qualifications

• High School Diploma or Equivalent required.
• CMAA certification preferred; data conversion experience valued.
• 2–3 years of office experience in a clinical or medical setting.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Schedule patient appointments and maintain appointment records.
• Greet and assist patients; handle routine inquiries by phone.
• Process patient billing forms and file to medical records.
• Care for prior authorizations, prescriptions, and test results as needed.
• Serve as super user for scheduling, registration, and billing systems.

Skills

Office Suite Proficiency

Time Management

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant (CMAA)

Job description

Mass General Brigham seeks an organized Administrative Assistant to support clinical service operations. You will handle scheduling, patient check-in/out, and routine billing tasks while coordinating with multiple departments.

The role requires strong Office Suite skills and the ability to manage time and prioritize tasks effectively. The position offers hybrid work location with 40 hours weekly; 40 hours and benefits typical of a hospital support role.