Healthcare Practice Assistant II: Scheduling & Admin

Massachusetts General Hospital; Danvers (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham is seeking a Clinic Practice Assistant II to provide administrative support in the OBGYN department. This onsite role involves scheduling, front-desk tasks, and handling patient communications to keep the practice running smoothly.

Responsibilities include billing processing via EPIC, record requests, and coordinating mail and supplies. This position requires strong organizational and customer-service skills and the ability to work in a fast-paced team environment.

Qualifications

• Requires high school diploma or equivalent.
• 2–3 years of office experience.
• Proficiency with Microsoft Office and strong communication skills.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet patients and assist with inquiries.
• Manage phone calls, scheduling, and message routing.

Skills

Microsoft Office

Phone skills

Communication

Education

High School Diploma or equivalent

Tools

EPIC

Job description

Mass General Brigham is seeking a Clinic Practice Assistant II to provide administrative support in the OBGYN department. This onsite role involves scheduling, front-desk tasks, and handling patient communications to keep the practice running smoothly.

Responsibilities include billing processing via EPIC, record requests, and coordinating mail and supplies. This position requires strong organizational and customer-service skills and the ability to work in a fast-paced team environment.