Gym Operations & Member Experience Lead

ComForCare Home Care (Raleigh, NC); Eagan (MN); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Free gym membership for self and one f

Dollars for Scholars Program

Employee appreciation program

Health, dental and vision insurance

Short-term disability insurance

Résumé du poste

Planet Fitness Baseline Fitness in Eagan, MN is seeking a Team Lead to assist in gym operations and staff oversight. You will help train staff, supervise front desk activities, and ensure excellent member experiences. The role supports the Club Manager and requires strong customer service in a fast-paced environment.

The position emphasizes leadership, organizational skills, and a commitment to maintaining a welcoming, clean club atmosphere for members and guests.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsabilités

• Assist in training and developing staff.
• Assist in member service oversight to ensure great customer experience.
• Handle front desk tasks: answer calls, take info, assist with member check-ins, sign‑ups and cancellations.
• Provide gym tours to potential members and address service issues.
• Support Club Manager with team supervision and daily operations.
• Help maintain policy compliance and a positive club image.
• Assist with cleanliness and appearance of the gym and inventory checks for supplies.

Connaissances

Staff training

Customer service

Leadership

Communication

Basic computer skills

Description du poste

Planet Fitness Baseline Fitness in Eagan, MN is seeking a Team Lead to assist in gym operations and staff oversight. You will help train staff, supervise front desk activities, and ensure excellent member experiences. The role supports the Club Manager and requires strong customer service in a fast-paced environment.

The position emphasizes leadership, organizational skills, and a commitment to maintaining a welcoming, clean club atmosphere for members and guests.