Gym Operations Lead & Member Experience Coach

Baseline Fitness; Lakeville (MN); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Free uniforms

Bonus based on performance

Flexible schedule

Free gym membership for self and one 2

Résumé du poste

Planet Fitness - PF Baseline Fitness in Lakeville, MN is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will train staff, supervise front desk duties, and support the Club Manager to keep daily operations running smoothly.

You will greet prospective members with a tour, assist with sign-ups and account updates, and help promote current marketing campaigns. The role emphasizes outstanding customer service, strong communication, and leadership to

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsabilités

• Assist in training and developing staff.
• Oversee member service to ensure excellent customer experience.
• Handle front desk tasks including phone, sign-ups, cancellations.
• Support Club Manager with team management and operations.
• Help manage marketing promotions and inventory.

Connaissances

Strong customer service skills

Leadership

Communication

Organizational skills

Basic computer proficiency

Honesty and good work ethic

Description du poste

Planet Fitness - PF Baseline Fitness in Lakeville, MN is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will train staff, supervise front desk duties, and support the Club Manager to keep daily operations running smoothly.

You will greet prospective members with a tour, assist with sign-ups and account updates, and help promote current marketing campaigns. The role emphasizes outstanding customer service, strong communication, and leadership to