Gym Operations & Member Experience Lead

Planet Fitness - PF Baseline Fitness; Elk River (MN); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Résumé du poste

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will help train staff, manage front desk duties, and support the Club Manager to maintain service excellence.

The role emphasizes leadership, teamwork, and reliable communication to ensure smooth daily operations and adherence to policies. This is a full-time supervisory position aimed at maintaining a welcoming, clean, and well-promoted club

Qualifications

• HONESTY and a strong work ethic are required.
• Strong customer service skills to ensure member satisfaction.
• Strong communication, organizational and leadership abilities.
• Proficiency with basic computer systems.

Responsabilités

• Assist in training and developing staff.
• Oversee member service to ensure a great customer experience.
• Handle front desk tasks: answer calls, take information, assist with member check-ins and sign-ups.
• Provide tours to potential members and resolve member service issues.
• Support Club Manager with team management and backup as needed.
• Ensure adherence to policies and maintain positive club image.

Connaissances

Honesty and good work ethic

Customer service

Communication

Leadership

Outils

Basic computer proficiency

Description du poste

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will help train staff, manage front desk duties, and support the Club Manager to maintain service excellence.

The role emphasizes leadership, teamwork, and reliable communication to ensure smooth daily operations and adherence to policies. This is a full-time supervisory position aimed at maintaining a welcoming, clean, and well-promoted club