Gym Operations Lead: Member Experience & Team Coach

ComForCare Home Care (Raleigh, NC); Shakopee (MN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Team Lead to oversee gym operations and ensure a positive member experience. You will assist in staff training, front desk management, member check-ins, tours, and addressing service issues under the Club Manager's supervision.

The role emphasizes adherence to company policies, maintaining a welcoming environment, and supporting marketing and inventory tasks while providing back-up coverage as needed.

Qualifications

• Honesty and a strong work ethic are essential.
• Excellent customer service skills for member interactions.
• Strong communication, organizational and leadership abilities.
• Basic computer proficiency for daily operations.

Responsibilities

• Assist in overseeing gym operations and member experiences.
• Help train and develop staff, and support Club Manager.
• Handle front desk tasks including calls, sign-ups, and check-ins.
• Maintain cleanliness and appearance of the gym and assist with inventory.

Skills

Honesty & work ethic

Customer service

Communication & leadership

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in Minnesota seeks a Team Lead to oversee gym operations and ensure a positive member experience. You will assist in staff training, front desk management, member check-ins, tours, and addressing service issues under the Club Manager's supervision.

The role emphasizes adherence to company policies, maintaining a welcoming environment, and supporting marketing and inventory tasks while providing back-up coverage as needed.