Guest Service Pro: Front Desk & Growth Opportunities

Dimension Hospitality; Stafford (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Dimension Hospitality in Stafford, TX is seeking a Guest Service Representative to assist guests with check-ins, check-outs, reservations, and daily service needs, ensuring smooth front desk operations and a memorable guest experience. You will greet guests, handle front desk tasks, process payments, coordinate with housekeeping, and provide local information to ensure memorable stays.

No prior hotel experience required; we value a friendly, reliable team player who can adapt to a dynamic

Qualifications

• Strong customer service and communication skills.
• Friendly, positive, and professional presence.
• Comfortable using computers and hotel systems.
• Dependable, organized, and able to multitask.
• Prior hotel or customer service experience is helpful but not required.
• Flexible to work any shifts including holidays and weekends.

Responsibilities

• Greet guests and provide friendly, helpful service
• Assist with check ins, check outs, room assignments, and reservations
• Answer guest questions and resolve issues promptly
• Operate the front desk system and process payments
• Communicate with housekeeping and other departments
• Maintain the front desk area in a clean and organized manner
• Handle guest requests and elevate concerns when needed
• Provide local information and general hotel assistance

Skills

Customer service

Communication

Positive presence

Computer skills

Multitasking

Dependable

Hotel experience (nice to have)

Flexible shifts

Tools

Hotel systems

Job description

Dimension Hospitality in Stafford, TX is seeking a Guest Service Representative to assist guests with check-ins, check-outs, reservations, and daily service needs, ensuring smooth front desk operations and a memorable guest experience. You will greet guests, handle front desk tasks, process payments, coordinate with housekeeping, and provide local information to ensure memorable stays.

No prior hotel experience required; we value a friendly, reliable team player who can adapt to a dynamic