Guest Experience Supervisor | Bonus, Growth & Flexible Shifts

New Albany Country Club; New Albany (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

New Albany Country Club is looking for a Front Desk Supervisor who will be a vital part of the Executive team. This role involves supervising front office staff to ensure exceptional guest service and managing day-to-day operations. The ideal candidate should be flexible with availability, including mornings, evenings, and weekends.

The responsibilities include staff training, cost monitoring, and resolving guest inquiries. If you have a passion for service and a desire for advancement, we encourage you to apply.

Qualifications

• Strong communication skills for guest interactions.
• Ability to supervise and train staff effectively.
• Open availability for various shifts including weekends.

Responsibilities

• Supervise front office staff on a day-to-day basis.
• Ensure high guest service standards.
• Monitor departmental costs and oversee staff training.

Job description

New Albany Country Club is looking for a Front Desk Supervisor who will be a vital part of the Executive team. This role involves supervising front office staff to ensure exceptional guest service and managing day-to-day operations. The ideal candidate should be flexible with availability, including mornings, evenings, and weekends.

The responsibilities include staff training, cost monitoring, and resolving guest inquiries. If you have a passion for service and a desire for advancement, we encourage you to apply.