Front Desk Guest Experience Specialist

Courtyard by Marriott - New Albany, Ohio; New Albany (OH); Vor Ort; USD 28.000 - 35.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Flexible schedules

Opportunities for growth in hospitality

Zusammenfassung

Courtyard by Marriott - New Albany, Ohio is seeking a Front Desk & Treat Shop Associate who will be the first point of contact for guests, delivering exceptional service and supporting hotel operations.

The ideal candidate will be guest-focused, reliable, and skilled in basic computer use. Duties include managing guest check-ins, promoting brand loyalty, and maintaining cleanliness in the lobby area. Flexible availability including evenings and holidays is essential for this role.

Qualifikationen

• Reliability with flexible availability, including evenings, weekends, and holidays.
• Ability to stand for long periods and perform light lifting as needed.

Aufgaben

• Greet guests warmly and build personal connections.
• Manage guest check-in/out procedures and handle transactions.
• Maintain cleanliness at the front desk and related areas.

Kenntnisse

Guest-focused service

Basic computer skills

Strong communication

Problem solving

Jobbeschreibung

Courtyard by Marriott - New Albany, Ohio is seeking a Front Desk & Treat Shop Associate who will be the first point of contact for guests, delivering exceptional service and supporting hotel operations.

The ideal candidate will be guest-focused, reliable, and skilled in basic computer use. Duties include managing guest check-ins, promoting brand loyalty, and maintaining cleanliness in the lobby area. Flexible availability including evenings and holidays is essential for this role.