Guest Experience Specialist - Flexible Hours & Growth

Hampton Inn New Albany MS; New Albany (MS); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision options for full-time employees

Paid time off and 401(k) for full-time employees

Discounts on hotels across the country

Regular opportunities for bonuses

$250 referral bonus

DailyPay: access to earned wages before payday

Opportunities for upward mobility and growth

Job summary

A hospitality company in New Albany, MS is looking for friendly staff to ensure excellent guest experiences. The role includes checking in guests, addressing their concerns, and supervising bell staff to maintain high service standards. Candidates should be highly organized with strong communication skills. Full-time employees enjoy benefits including medical options, paid time off, and hotel discounts. Join a team that values fun and efficiency!

Qualifications

• Must have a thorough knowledge of guest service and satisfaction.
• Must possess basic computational and computer skills.

Responsibilities

• Ensure that all guests are being treated efficiently and courteously.
• Address all guest concerns and ensure follow-up is complete.
• Assist in daily maintenance of room inventory status.
• Supervise the bell staff's activities to ensure efficient service.

Skills

Highly organized

Good communication skills (verbal and written)

Basic computational ability

Basic computer skills

Job description

A hospitality company in New Albany, MS is looking for friendly staff to ensure excellent guest experiences. The role includes checking in guests, addressing their concerns, and supervising bell staff to maintain high service standards. Candidates should be highly organized with strong communication skills. Full-time employees enjoy benefits including medical options, paid time off, and hotel discounts. Join a team that values fun and efficiency!