Guest Experience Supervisor

Global Montello Group Corp; Yarmouth (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with match

Tuition reimbursement

Job summary

Global Partners LP in Massachusetts is seeking a Guest Service Supervisor to lead store staff, supervise daily tasks, and help deliver an exceptional guest experience in a fast-paced retail setting. You will coach employees, greet guests, oversee cash handling and POS operations, ensure safety and cleanliness, and support timely execution of guest programs.

Pay ranges from $18.89 to $22.33 per hour, with benefits including health, dental, vision, life insurance, a 401(k) match, and tuition

Qualifications

• High School Diploma is required.
• High school diploma or equivalent accepted.

Responsibilities

• Supervise employees making sure they are performing all the job duties implemented by management.
• Coaching employees by giving them constructive feedback to help perform certain tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
• Always replenishes products to ensure in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

Education

High School Diploma

High school diploma or equivalent

Job description

Global Partners LP in Massachusetts is seeking a Guest Service Supervisor to lead store staff, supervise daily tasks, and help deliver an exceptional guest experience in a fast-paced retail setting. You will coach employees, greet guests, oversee cash handling and POS operations, ensure safety and cleanliness, and support timely execution of guest programs.

Pay ranges from $18.89 to $22.33 per hour, with benefits including health, dental, vision, life insurance, a 401(k) match, and tuition