Guest Service Supervisor — Growth & Guest Experience

Global Montello Group Corp; Warren (MA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness

401k match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to oversee store staff and ensure smooth operation of cash handling and guest experiences. You will coach team members, greet guests, and enforce safety and quality standards in a fast-paced retail setting.

The role requires flexibility across days, nights, weekends and holidays, and a high school diploma. Candidates must be able to lift up to 25 lbs and access all store areas as needed.

Qualifications

• Supervise employees to ensure tasks are completed as directed.
• Coach employees with constructive feedback to improve performance.
• Greet guests and provide a positive shopping experience.
• Maintain cash levels and perform cash handling per policy.

Responsibilities

• Supervise staff to ensure tasks are completed per management directives.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience for all.
• Ensure compliance with safety, security, quality, and store operations policies.
• Operate POS with proper cash handling and deposits.

Skills

Supervising staff

Customer service

Cash handling

Coaching

Flexible schedule

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to oversee store staff and ensure smooth operation of cash handling and guest experiences. You will coach team members, greet guests, and enforce safety and quality standards in a fast-paced retail setting.

The role requires flexibility across days, nights, weekends and holidays, and a high school diploma. Candidates must be able to lift up to 25 lbs and access all store areas as needed.