Guest Experience Supervisor

Global Montello Group Corp; Saugus (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k with match

Tuition reimbursement

Career development

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to supervise staff, coach performance, greet guests, and uphold store policies. The role includes POS operation, cash handling, and ensuring 24/7 guest service program execution.

You must be able to work flexible hours, including days, nights, weekends or holidays, and maintain high standards of cleanliness and guest satisfaction.

Qualifications

• High School Diploma or equivalent is required.
• Experience supervising staff and coaching employees.
• Cash handling and POS responsibilities evident.

Responsibilities

• Supervise staff to ensure duties are performed as directed.
• Coach employees with constructive feedback.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality and store policies.
• Operate cash registers and manage cash levels.
• Maintain store housekeeping and cleanliness.
• Execute guest service programs and processes.

Skills

Staff supervision

Customer service

Cash handling

POS operation

Flexible hours

Organizational skills

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to supervise staff, coach performance, greet guests, and uphold store policies. The role includes POS operation, cash handling, and ensuring 24/7 guest service program execution.

You must be able to work flexible hours, including days, nights, weekends or holidays, and maintain high standards of cleanliness and guest satisfaction.