Guest Experience Supervisor

Global Montello Group Corp; Swampscott (MA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Coins!

Health & Wellness - Medical, Dental, V

401k and matching

Tuition reimbursement

Growth opportunities

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to lead store staff, supervise operations, and ensure exceptional guest service. You will coach associates, greet customers, and uphold safety, security, and cash-handling standards while maintaining store cleanliness and efficiency.

Must be flexible for day/evening shifts, weekends, and holidays. This Fortune 500 company emphasizes people, communities, and long-term growth opportunities within a dynamic retail environment.

Qualifications

• Supervise staff to ensure tasks are completed per management.
• Coach employees with constructive feedback to improve performance.
• Greet guests and ensure a positive shopping experience.
• Follow safety, security, quality and store policy procedures.
• Handle POS transactions and cash processes accurately.

Responsibilities

• Supervise employees performing assigned duties per management guidance.
• Provide coaching and feedback to improve performance.
• Greet guests and ensure a welcoming shopping experience.
• Maintain cash handling, deposit preparation, and related tasks.

Skills

Supervisory leadership

Customer service

Coaching

Cash handling

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to lead store staff, supervise operations, and ensure exceptional guest service. You will coach associates, greet customers, and uphold safety, security, and cash-handling standards while maintaining store cleanliness and efficiency.

Must be flexible for day/evening shifts, weekends, and holidays. This Fortune 500 company emphasizes people, communities, and long-term growth opportunities within a dynamic retail environment.