Guest Service Supervisor — Growth & Benefits

Global Montello Group Corp; Sutton (MA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k with match

Tuition reimbursement

Job summary

Global Partners LP in Massachusetts seeks a Guest Service Supervisor to lead front-line staff, greet guests, and ensure shop standards. You will supervise employees, coach performance, operate the POS, manage cash deposits, and uphold safety and store policies.

This role requires flexibility to work day, night, weekends or holidays, with a pay range of $17.66 to $20.87 per hour. Benefits include health, dental and 401(k) matching; tuition reimbursement after six months; and opportunities for

Qualifications

• Supervise staff to meet management directives.
• Provide customer service and resolve inquiries.
• Adhere to safety, security and store policies.

Responsibilities

• Supervise employees ensuring tasks per management directives.
• Coach staff by giving constructive feedback on performance.
• Greet guests and provide an enjoyable shopping experience.
• Operate the point of sale and manage cash levels.
• Ensure store housekeeping and 24/7 guest service processes.
• Address guest inquiries and manage vendor check-ins.

Skills

Supervisory skills

Customer service

Cash handling

Inventory replenishment

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP in Massachusetts seeks a Guest Service Supervisor to lead front-line staff, greet guests, and ensure shop standards. You will supervise employees, coach performance, operate the POS, manage cash deposits, and uphold safety and store policies.

This role requires flexibility to work day, night, weekends or holidays, with a pay range of $17.66 to $20.87 per hour. Benefits include health, dental and 401(k) matching; tuition reimbursement after six months; and opportunities for