Guest Experience Supervisor

Global Montello Group Corp; Ayer (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401k match

Tuition reimbursement

Career development

Job summary

Global Partners LP in Massachusetts is seeking a Guest Service Supervisor to lead store staff, coach team members, greet guests, and ensure safe, compliant operations while maintaining strong guest experiences.

The role includes cash handling, opening/closing duties, inventory replenishment, vendor checks, and addressing guest inquiries with flexible day/night weekend shifts and opportunities for professional development.

Qualifications

• High School Diploma or equivalent.
• Experience in retail or guest service environments preferred.
• Ability to supervise and coach staff effectively.

Responsibilities

• Supervise employees to ensure they perform duties as directed by management.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience for everyone.

Skills

Customer service

Staff supervision

Cash handling

Guest relations

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP in Massachusetts is seeking a Guest Service Supervisor to lead store staff, coach team members, greet guests, and ensure safe, compliant operations while maintaining strong guest experiences.

The role includes cash handling, opening/closing duties, inventory replenishment, vendor checks, and addressing guest inquiries with flexible day/night weekend shifts and opportunities for professional development.