Guest Experience Supervisor

Global Montello Group Corp; Framingham (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401k plan

Tuition reimbursement

Dental and Vision

Life insurance

Job summary

Global Partners LP seeks a Guest Service Supervisor to lead store staff, monitor workflows, and ensure exceptional guest experiences at all times. You will supervise daily operations, coach team members, greet guests, and uphold safety and quality standards in a fast-paced retail environment.

The role requires flexible hours, strong organization, and reliable transportation. Pay ranges from $18.89 to $22.33 per hour, with benefits including health coverage and 401k offerings.

Qualifications

• Must have a high school diploma or equivalent.

Responsibilities

• Supervise employees to ensure they perform duties set by management.
• Coach staff with constructive feedback to improve task performance.
• Greet guests and deliver an enjoyable shopping experience.
• Adhere to safety, security, quality, and store policy procedures.
• Operate POS with proper cash handling and deposit processes.
• Maintain store cleanliness and housekeeping throughout shifts.
• Ensure continuous execution of guest service programs and processes.
• Handle cash processes including deposits, lottery, gift cards, and checks.
• Restock products to keep in-stock conditions and address guest inquiries.
• Check in external and internal vendors per guidelines.

Education

High School Diploma

Job description

Global Partners LP seeks a Guest Service Supervisor to lead store staff, monitor workflows, and ensure exceptional guest experiences at all times. You will supervise daily operations, coach team members, greet guests, and uphold safety and quality standards in a fast-paced retail environment.

The role requires flexible hours, strong organization, and reliable transportation. Pay ranges from $18.89 to $22.33 per hour, with benefits including health coverage and 401k offerings.