Guest Experience Specialist — Flexible Hours

HVMG - Hospitality Ventures Management Group; Jacksonville (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision benefits

401(k) with match

Employee discounts

Job summary

HVMG - Hospitality Ventures Management Group is seeking a Guest Service Agent to be the first point of contact for guests, handling check-in/check-out and inquiries. You will work with the Front Office team to ensure a welcoming, seamless guest experience.

Ideal candidates will demonstrate friendly service, English communication, and flexibility for evenings or weekends. This role offers growth across our nationwide portfolio and a comprehensive benefits package.

Qualifications

• Combination of education and experience required.
• Effective English communication is essential.
• Customer service experience preferred but not required.

Responsibilities

• Check-in and check-out of guests.
• Answer inquiries and provide information on services.
• Handle reservations and guest requests.
• Report to Front Office Manager or Supervisor.
• Support a welcoming guest experience.

Skills

Customer service

Communication

Attention to detail

English proficiency

Education

Education & experience

Job description

HVMG - Hospitality Ventures Management Group is seeking a Guest Service Agent to be the first point of contact for guests, handling check-in/check-out and inquiries. You will work with the Front Office team to ensure a welcoming, seamless guest experience.

Ideal candidates will demonstrate friendly service, English communication, and flexibility for evenings or weekends. This role offers growth across our nationwide portfolio and a comprehensive benefits package.