Guest Experience Agent | Flexible Schedule & Benefits

Fairfield Inn & Suites Atlanta Vinings/Galleria; Atlanta (GA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits (medical, dental,/

Job summary

HVMG is seeking a Front Desk Agent to warmly welcome guests, handle check-in/check-out, and assist with reservations. You will provide information on hotel services and local attractions, ensuring a seamless guest experience.

The role emphasizes a friendly demeanor, strong communication, and a professional presentation, with opportunities to advance within the hospitality operations and management track.

Qualifications

• Experience delivering guest service is preferred.
• Ability to read, write, and communicate effectively in English.
• Combination of education and hospitality experience is acceptable.

Responsibilities

• Be the friendly and attentive face of the hotel, ensuring guests feel welcomed.
• Check-in/check-out, assist with reservations, and provide information about services and local attractions.
• Report to Front Office Manager or Front Office Supervisor.
• Growth opportunities within hospitality roles across the organization.

Skills

Guest service

Communication skills

English proficiency

Job description

HVMG is seeking a Front Desk Agent to warmly welcome guests, handle check-in/check-out, and assist with reservations. You will provide information on hotel services and local attractions, ensuring a seamless guest experience.

The role emphasizes a friendly demeanor, strong communication, and a professional presentation, with opportunities to advance within the hospitality operations and management track.