Front Desk Guest Service Pro - Flexible Scheduling & Perks

HVMG - Hospitality Ventures Management Group; Knoxville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health, Dental, and Vision Insurance

401(k) with company match

Employee discounts

Job summary

HVMG - Hospitality Ventures Management Group is seeking a PM Guest Service Agent to be the first point of contact for guests, handling check-in/check-out, reservations, and guest inquiries with warmth and professionalism.

You will report to the Front Office Manager or Front Office Supervisor and have opportunities across the hotel's operations. The role offers competitive benefits including PTO, health coverage, and a 401(k) with company match.

Qualifications

• A combination of education and experience.
• Eligible to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence.

Responsibilities

• Be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
• Check-in and check-out, answering inquiries, and providing information about hotel services and local attractions.
• Report to the Front Office Manager or Front Office Supervisor.
• A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.

Job description

HVMG - Hospitality Ventures Management Group is seeking a PM Guest Service Agent to be the first point of contact for guests, handling check-in/check-out, reservations, and guest inquiries with warmth and professionalism.

You will report to the Front Office Manager or Front Office Supervisor and have opportunities across the hotel's operations. The role offers competitive benefits including PTO, health coverage, and a 401(k) with company match.