Guest Services Front Desk Agent - Flexible Schedule & Perks

HVMG - Hospitality Ventures Management Group; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PayActive access

PTO and Paid Holidays

Healthcare benefits

401(k) with 4% match

Discounts on hotel stay and F&B

Job summary

HVMG - Hospitality Ventures Management Group is seeking a Front Desk Agent to serve as the first point of contact for guests, handling check-in/check-out and reservations with a focus on warmth and professionalism. You will address guest inquiries and ensure a seamless experience from arrival to departure.

Responsibilities include greeting guests, providing information about services and local attractions, and reporting to the Front Office Manager or Front Office Supervisor.

Qualifications

• Hotel experience is a plus.
• A combination of education and experience.

Responsibilities

• Check-in and check-out procedures for guests.
• Answer inquiries and provide information about hotel services and local attractions.
• Provide a warm, professional demeanor and assist guests throughout their stay.
• Report to the Front Office Manager or Front Office Supervisor.

Skills

Customer service

Communication

Job description

HVMG - Hospitality Ventures Management Group is seeking a Front Desk Agent to serve as the first point of contact for guests, handling check-in/check-out and reservations with a focus on warmth and professionalism. You will address guest inquiries and ensure a seamless experience from arrival to departure.

Responsibilities include greeting guests, providing information about services and local attractions, and reporting to the Front Office Manager or Front Office Supervisor.