Guest Experience Specialist – BOPs & Returns

Macy's; Oak Brook (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Paid time off and holidays

Job summary

A national retail store in Oak Brook is seeking an At Your Service Center Colleague to provide exceptional customer service and support various in-store activities. This role requires multitasking abilities and a customer-first mindset while maintaining store standards. The position offers flexible scheduling, with the expectation of evenings and weekends. Benefits include competitive pay, merchandise discounts, and opportunities for professional growth.

Qualifications

• Flexible availability including days, evenings, weekends, and holidays.
• Effective communication with customers and co-workers.
• Ability to make sound decisions in real time.

Responsibilities

• Deliver seamless and personalized shopping experiences.
• Support various service activities including order pickups.
• Maintain a clean and organized shopping space.

Skills

Customer service

Multitasking

Problem-solving

Communication

Flexibility

Job description

A national retail store in Oak Brook is seeking an At Your Service Center Colleague to provide exceptional customer service and support various in-store activities. This role requires multitasking abilities and a customer-first mindset while maintaining store standards. The position offers flexible scheduling, with the expectation of evenings and weekends. Benefits include competitive pay, merchandise discounts, and opportunities for professional growth.