Guest Experience Specialist

Travel + Leisure Co.; Kihei (HI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Job summary

Travel + Leisure Co. in Kihei, Hawaii is seeking a friendly Guest Services Associate to welcome guests, quote room rates, and assist with reservations.

You will handle check-in/out, process cash and card transactions, and provide information on local attractions with a positive, can-do attitude. This role requires strong English communication, basic math and cash handling skills, and the ability to multitask in a fast-paced resort environment.

Qualifications

• Friendly welcome and excellent guest service from check-in to checkout.
• Provide room rate quotes and assist with reservations.
• Read, write and understand English for guest communication.
• Maintain accuracy in cash handling and basic math.

Responsibilities

• Greet guests and provide information about the resort and attractions.
• Issue unit keys and verify guest folios during checkout.
• Process cash and card transactions following procedures.
• Balance cash receipts and perform bucket checks.
• Reserve and confirm reservations for individuals or groups.

Skills

Professional appearance

Communication skills

English proficiency

Problem solving

Cash handling

Multitasking

Attention to detail

Organizational skills

Computer basics

Office skills

Tools

POS systems

Job description

Travel + Leisure Co. in Kihei, Hawaii is seeking a friendly Guest Services Associate to welcome guests, quote room rates, and assist with reservations.

You will handle check-in/out, process cash and card transactions, and provide information on local attractions with a positive, can-do attitude. This role requires strong English communication, basic math and cash handling skills, and the ability to multitask in a fast-paced resort environment.